www.ticklishkids.co.uk is the website of Ticklish Design Ltd trading as Ticklish Kids®, registered in England and Wales, Company no 9568288. Our Registered office is: Blackthorn House, Main Street, Skeffington, Leicestershire, LE7 9YB
Our registered VAT number is 214993883
The following terms and conditions will apply between you and Ticklish Design Ltd trading as Ticklish Kids® when you buy an item from www.ticklishkids.co.uk. The terms do not affect your statutory rights.
By placing an order with us we will assume that you have read, understood and agreed to these terms and conditions. You may browse our website without registering and purchase products via our website as a registered customer or you can checkout as a guest.
You must be eighteen years old or older to use this site. If you are under eighteen, you may only use this site with the agreement of and under the supervision of, a parent or guardian. If you do not qualify, please do not use this site.
When you register as an online customer, your username will be your valid email address and you will be asked to create a password. You are entirely responsible for all actions taken under your username, whether by you or by any other person and it is your responsibility to keep your username and password safe.
When you register as an online customer you agree that:
• Any information which you provide shall be true and accurate in all respects.
• You will notify us immediately of any changes to this information or make any relevant changes to your account.
Acceptance of your Order
When placing an order, you agree that any and all information given is accurate and complete.
All orders are subject to acceptance and product availability.
Availability information for products is listed on each individual product description. If Ticklish kids® does not have enough stock to deliver the goods you have ordered, we will not charge your credit or debit card until the items are back in stock and ready to be dispatched.
Orders placed with us will not be accepted and no contract will be formed between us until you have been instructed that said goods are available and that all goods and applicable charges have been paid in full. We will confirm our acceptance of your order by e-mail on receipt of cleared funds.
The confirmation email will be sent to the email address given in your order form and will detail products ordered, payment method, cost (including VAT and P&P) and usual delivery times.
You must check all the details on this confirmation email are correct and contact us as soon as possible if any details are incorrect.
If your order has not been accepted, you will receive an email from us telling you the reasons why.
Pricing & Payment
Prices displayed on our website are in GBP and include VAT at the current rate. We reserve the right to alter prices at any time. Prices shown do not include postage and packing which will be charged at the rates specified on our delivery page. Payment can be made by major credit and debit cards and also by cheque. All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
The contract between us
Pressing the ‘Place an Order’ button at the point of ordering goods on www.ticklishkids.co.uk represents an offer on your part to purchase the goods. Our acceptance of your order brings into existence a legally binding contract between us.
You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction
We aim to cover all areas with our Express service, but unfortunately it cannot be guaranteed in certain areas. These include Northern Ireland, Isle of Man, Channel Islands, Isles of Scilly, the Scottish Highlands and Islands.
The delivery period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in installments if certain items are out of stock.
If your delivery address is outside of the UK, you may have to pay import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note, customs policies vary widely from country to country. We recommend you contact your local customs office for further information.
Please note international shipments may be subject to cross-border inspections by customs authorities.
Under the Consumer Contracts Regulations you have a right to cancel your order within 14 days of receipt and receive a refund of all charges excluding postage. Once you have informed us of your intention to cancel (notification should be in a durable format; letter or email) you will need to return the item(s) by post at your own cost.
Once we have received your notification that you wish to cancel an order any sum debited to us from your credit or debit card will be re-credited to that credit or debit account within 14 days of receipt provided the goods you return are in the same condition that they were in when delivered to you.
If you wish to cancel your order after 14 days please follow the procedure set out in our returns/exchange policy.
All orders placed on the website will be accompanied by a Returns Form. If you wish to return/exchange your order please fill in all of the required information on your Returns Form and return it to us with your purchase. We must receive all returns/exchanges of items within 14 days of invoice date (UK customers); 21 days (Europe excluding UK); 28 days (Rest of the World).
All tags must be intact for the return/exchange to be processed. All items must be returned in the condition that they were received. Ticklish Kids® will not accept returns of non-faulty items that have been worn, used and/or garment tags removed and in such cases the items will be returned to the customer and refund refused.
Refunds will be credited to the original purchaser’s card for the sum paid minus postage costs. Please note that additional postage costs will apply for exchanges.
Please send all returns to:
Please note that the customer is responsible for all postage costs incurred when returning items. Ticklish Kids® will not offer a refund on returned items that are lost or damaged in the post. We strongly recommend that items are returned using registered post and that you keep your proof of posting receipt. Ticklish Kids® will only reimburse postage costs in the case of faulty, damaged or incorrect supply of goods.
Whilst Ticklish Kids® takes reasonable steps to ensure a reliable service, we do not guarantee that your use of this website will be uninterrupted and error free. We will not be held responsible for your use of other websites accessed via links from our website, such links are not controlled by us, nor do we endorse them.
Cookies are not computer programs and can’t read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user’s email address etc. It is possible to opt out of cookies via your browser’s cookie settings, but if you do this it may not be possible to shop from the Ticklish Kids® website as some functions of the website are dependent on cookies.
For further information about managing and disabling cookies on your computer see: www.allaboutcookies.org/manage-cookies
The different kind of cookies we use include:.
· Essential cookies – These cookies allow you to use the basic functionality of our website.
· Functionality cookies – allow us to provide additional functionalities to the website, and will retain some settings information. Whilst not essential for the functionality of our site, they do enable extra features that should improve your shopping experience.
· Targeting cookies – used to track visitors’ interest in our products. We may use this to understand what most appeals to our customers so we can make our offers as appropriate as possible.
Ticklish Kids® respects the privacy rights of its online visitors and recognises the importance of protecting information provided by them. Any information that you provide will be held and transmitted in a safe and confidential environment. This information may be used by Ticklish Kids® for the following purposes:
• To inform you about forthcoming events organised by or on behalf of Ticklish Kids®
• To tell you about products, services and offers available from Ticklish Kids®
• To provide you with updates and information about Ticklish Kids®
Communication between Ticklish Kids® and you may be by post, email or phone as you prefer. By registering with Ticklish Kids®, you consent to Ticklish Kids® using your information in this way.
The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.
We do not accept liability (except as set out below) for any errors and/or omissions contained in our website and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services at any time and without notice.
If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. We shall be under no obligation to fulfil an order for a product that was advertised at an incorrect price. In the event that you order an item and the price published by Ticklish Kids® is incorrect for any reason, we will email you to inform you that we have not accepted your order, and that your order has been cancelled. You will be advised of the correct price of the subject product. You may re-order it if you wish. If you have already paid for the goods in the circumstances described in this clause, we shall refund the full amount within 30 days of the date of order. Should you choose to re-order at the correct price, a separate transaction will be posted to your credit card.
In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, we shall make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund to you the amount you paid for the goods in question provided that you notify us of the problem in writing at the address stated in the confirmation email within 14 working days of delivery of the goods plus return the goods to us, unless we inform you that return is not necessary. This provision does not affect your statutory rights.
We have taken every measure to provide accurate product images for each product for sale on the site. However, due to a number of different factors such as Internet browsers, monitor colour contrasts etc, we cannot be held responsible or liable for any differences in colour between the image and the actual product.
The products sold on www.ticklishkids.co.uk are provided for private domestic and consumer use only. Accordingly, we do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the Site or for any products or services purchased from Ticklish Kids®.
We have taken every measure to prevent Internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers.
We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.
We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.
To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.
We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the conditions for:
Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
Any loss of goodwill or reputation; or
Any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.
Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees
All rights, including copyright, in the content of the Ticklish Kids® web pages are owned or controlled by Ticklish Design Ltd. In accessing www.ticklishkids.co.uk, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the Ticklish Kids® web pages for any other purpose whatsoever without the prior written permission of Ticklish Design Ltd.
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what Ticklish Kids® and you are expected to do. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation except where that representation has been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your statutory rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.